This Refund Policy outlines the terms and conditions for refunds on purchases made through CorgiAdventurer.com. By making a purchase on this website, you agree to the following refund terms:

1. Eligibility for Refund:

  • Refunds are only applicable to products that are damaged upon delivery or if the product significantly deviates from the product description provided on the website.

2. Notification of Issues:

  • Customers must notify CorgiAdventurer.com of any issues with the received product within 14 days of delivery. Notification should be sent to getyourcorgibutton@gmail.com.

3. Required Information:

  • To process a refund, customers must provide order details, a description of the issue, and clear photographic evidence of the damaged or misrepresented product.

4. Evaluation of Refund Requests:

  • CorgiAdventurer.com will evaluate refund requests on a case-by-case basis. The decision to approve or deny a refund is at the discretion of CorgiAdventurer.com.

5. Refund Process:

  • If a refund is approved, the customer will be notified, and the refund will be processed within 5 to 10 business days. The refund will be issued to the original payment method used for the purchase.

6. Exclusions:

  • Refunds will not be provided for:
    • Change of mind or buyer’s remorse.
    • Issues resulting from customer negligence, misuse, or mishandling of the product.
    • Custom or personalized orders.

7. Shipping Costs:

  • Shipping costs, including return shipping for eligible products, are non-refundable unless the return is due to an error on the part of CorgiAdventurer.com.

8. Currency of Refund:

  • Refunds will be issued in the same currency as the original purchase. Any currency conversion fees are the responsibility of the customer.

9. Contact Information:

  • For refund inquiries, contact:
    • Nolan Guillory
    • Website: CorgiAdventurer.com
    • Email: getyourcorgibutton@gmail.com

10. Changes to Refund Policy:

  • CorgiAdventurer.com reserves the right to modify or update this Refund Policy at any time. Customers will be notified of changes, and continued use of the site implies acceptance of the modified policy.